AI Implementation for Claims & Insurance Operations
- AI roadmap design for carriers, TPAs, and vendors
- LLM-powered workflows (transcription, summarization, decision support)
- Vendor selection & integration (OpenAI, AWS Bedrock, private LLMs)
Insurtech Product Strategy
- Product discovery & market validation
- MVP scoping and execution
- Go-to-market strategy for claims, billing, and core system adjacencies
Fractional Head of Product / CPO
- Hands-on product leadership for growth-stage Insurtechs
- Hiring & mentoring PMs, designers, and engineering leads
- Investor-ready pitch and product strategy development
Claims Transformation Advisory
- Workflow and process redesign for desk adjusters
- Claims tech stack modernization and RFP support
- Voice-of-customer research and usability audits